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<p>En un entorno tan complejo e incierto como el que nos toca vivir, los profesionales en las organizaciones <strong>nos enfrentamos en el día a día a una gran cantidad de problemas que suponen auténticos obstáculos en el camino de mejora que nos marcamos.</strong></p>\r\n
\r\n
<p> </p>\r\n
\r\n
<p>Dichos problemas son de diversa naturaleza y tienen un orden de magnitud muy variable: problemas agudos y crónicos, problemas triviales y vitales, problemas fáciles y difíciles de resolver. En demasiadas ocasiones tomamos acciones que suponen un gran esfuerzo a la organización para atajar los problemas, pero con el paso del tiempo, observamos que esos mismos problemas vuelven a aparecer y nos sentimos frustrados porque actuamos apagando fuegos, sin conseguir evitar la recurrencia de los problemas.</p>\r\n
\r\n
<p> </p>\r\n
\r\n
<p>Las organizaciones más fuertes son las que más rápido mejoran, y para mejorar es necesario resolver los problemas que aparecen en nuestra actividad. Por ello, contar con <strong>personas comprometidas con la mejora, que dominen un conjunto de técnicas de solución de problemas bien seleccionadas</strong>, es un activo fundamental para el desarrollo del proceso de mejora continua en la organización. Y el objetivo principal de este taller será capacitar a los profesionales para resolver problemas de forma eficaz y eficiente.</p>\r\n
\r\n
<p> </p>\r\n
\r\n
<p>El taller está realizado por el Club excelencia en Gestión con la colaboración de <a href="https://www.asenta.es/">ASENTA</a>, consultora socia del Club especializada en métodos de gestión avanzada, que ayudan a sus clientes en la mejora de su competitividad, contribuyendo a transformar su gestión y consiguiendo resultados visibles y duraderos.</p>\r\n
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<p><u><strong>PROGRAMA</strong></u></p>\r\n
\r\n
<p>Este taller práctico se estructura en 3 módulos celebrados en 3 días diferentes, de 3 horas de duración cada uno. En horario de 15:00 a 18:00 horas, cada módulo.</p>\r\n
\r\n
<p><strong>Día 1</strong></p>\r\n
\r\n
<ul>\r\n
\t<li>Bienvenida</li>\r\n
\t<li>El Proceso de Mejora Continua: ciclos SDCA + PDCA\r\n
\t<ul>\r\n
\t\t<li>Conceptos Básicos: tipos de problemas</li>\r\n
\t</ul>\r\n
\t</li>\r\n
\t<li>Metodología para la resolución de problemas agudos:\r\n
\t<ul>\r\n
\t\t<li>5 Por qué</li>\r\n
\t\t<li>SCRA</li>\r\n
\t\t<li>Presentación de ejemplos</li>\r\n
\t\t<li>Realización de ejercicios</li>\r\n
\t</ul>\r\n
\t</li>\r\n
\t<li>Propuesta de ejercicios</li>\r\n
</ul>\r\n
\r\n
<p><strong>Día 2</strong></p>\r\n
\r\n
<ul>\r\n
\t<li>Resolución de los ejercicios propuestos</li>\r\n
\t<li>Metodología para la resolución de problemas crónicos:\r\n
\t<ul>\r\n
\t\t<li>Descripción de metodologías</li>\r\n
\t\t<li>Herramientas Básicas de análisis de datos: Estratificación /Gráficos / Diagrama de Pareto/ Diagrama de Causa-Efecto</li>\r\n
\t</ul>\r\n
\t</li>\r\n
\t<li>Metodología para la resolución de problemas crónicos: CEDAC\r\n
\t<ul>\r\n
\t\t<li>Descripción de metodología</li>\r\n
\t\t<li>Presentación de buenas prácticas</li>\r\n
\t\t<li>Realización de ejercicios</li>\r\n
\t</ul>\r\n
\t</li>\r\n
\t<li>Propuesta de ejercicios</li>\r\n
</ul>\r\n
\r\n
<p><strong>Día 3</strong></p>\r\n
\r\n
<ul>\r\n
\t<li>Resolución de los ejercicios propuestos</li>\r\n
\t<li>Metodología para la resolución de problemas crónicos: A3\r\n
\t<ul>\r\n
\t\t<li>Descripción de metodología</li>\r\n
\t\t<li>Presentación de buenas prácticas</li>\r\n
\t\t<li>Trabajo en el caso práctico KEAC</li>\r\n
\t</ul>\r\n
\t</li>\r\n
\t<li>Evaluación final</li>\r\n
\t<li>Cosecha de la Formación: lecciones aprendidas/conclusiones</li>\r\n
</ul>\r\n
\r\n
<p> </p>\r\n
\r\n
<p><u><strong>METODOLOGÍA</strong></u></p>\r\n
\r\n
<p>Explicaciones teórico – prácticas de cada metodología con presentación de ejemplos prácticos y realización de ejercicios en equipo.</p>\r\n
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<p>Aprender de un modo sencillo y muy práctico, cómo utilizar técnicas de resolución de problemas consideradas clave, para contribuir en a la mejora de la competitividad de las empresas.</p>\r\n
\r\n
<p> </p>\r\n
\r\n
<blockquote>\r\n
<p><em>Es imprescindible estar logado para poder inscribirse</em></p>\r\n
</blockquote>\r\n
\r\n
<hr />\r\n
<p><strong>Formato </strong>online, a través de la plataforma <em>Blackboard Collaborate</em>.</p>\r\n
\r\n
<p><strong>Duración</strong>: 9 horas divididas en 3 módulos de 3 horas. Horario de 15:00 a 18:00hrs.</p>\r\n
\r\n
<p><strong>Fechas</strong>: martes 26 de abril, jueves 5 de mayo y jueves 12 de mayo.</p>\r\n
\r\n
<p><strong>Precio </strong>de la formación 510 €/inscripción + 21% IVA.</p>\r\n
\r\n
<p>Descuentos aplicables al tramitar la compra:</p>\r\n
\r\n
<ul>\r\n
\t<li>30% de descuento para Socios del Club Excelencia en Gestión</li>\r\n
\t<li>10% de descuento para Amigos de la Excelencia</li>\r\n
\t<li>10% de descuento para miembros del Club de Evaluadores</li>\r\n
</ul>\r\n
\r\n
<p><em>* Para celebrar el curso se requiere un mínimo de alumnos.</em></p>\r\n
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